Reporting to: Contract Sales Manager

The Opportunity:

Lumens is a leader in modern lighting, furnishings, and décor, serving residential, trade, and contract design professionals across North America.

This role is responsible for developing and expanding relationships within the hospitality, multi-family, procurement, corporate, and commercial design sectors while leading regional contract sales strategy and account development initiatives. The Regional Contract Sales Lead will own some of the region’s largest and highest-opportunity contract accounts, guiding projects from early-stage specification through procurement and final sale.

Success in this role requires a highly strategic and relationship-driven sales professional with strong commercial instincts, industry presence, and the ability to influence stakeholders across ownership groups, procurement teams, developers, design firms, contractors, and distribution partners. This is a quota-carrying role responsible for regional contract growth, account penetration, and strategic business development.

The ideal candidate brings experience navigating complex project sales cycles, securing product specifications, developing regional partnerships, and identifying opportunities to grow Lumens’ presence across lighting, furniture, and commercial furnishing categories. This role combines proactive business development, regional market engagement, and high-level account management with the support of an internal contract sales team.

Compensation:

·         Total target compensation is $130,000 - $150,000

Location:

·         Remote – New York

What You’ll Do

Regional Strategy & Business Development

o   Develop and execute a region-specific growth strategy focused on expanding Lumens’ contract and commercial business.

o   Identify and pursue new business opportunities across hospitality, multi-family, procurement, corporate, and commercial sectors.

o   Conduct ongoing market research and competitive analysis to identify high-opportunity accounts, emerging projects, and strategic partnerships.

o   Build relationships with key commercial stakeholders including ownership groups, developers, procurement firms, hospitality operators, contractors, commercial specifiers, and distribution partners within the region.

o   Maintain an active in-market presence through regional travel, client meetings, presentations, networking events, trade events, and industry engagement.

o   Represent the Lumens brand and contract capabilities within the commercial design and procurement community.

Strategic Account Management

o   Own and grow strategic regional contract accounts while developing long-term client partnerships.

o   Lead projects through the full sales lifecycle, from early-stage opportunity development and specification through procurement and fulfillment.

o   Influence fixture schedules, product selections, and sourcing strategies to help secure project specifications.

o   Partner with clients on value engineering solutions, budget alignment, and product alternatives while protecting project intent and sales opportunity.

o   Develop account penetration strategies that increase share of wallet across lighting, furniture, and décor categories.

o   Maintain strong relationships with key stakeholders across multiple levels of client organizations.

Sales Leadership & Collaboration

o   Carry responsibility for regional contract sales performance, strategic account growth, and quota attainment.

o   Partner closely with the internal contract sales support team to ensure seamless project execution, responsiveness, and client communication.

o   Collaborate cross-functionally with Customer Operations, Fulfillment, Finance, Product, and Sales leadership teams to support project success.

o   Provide market intelligence and customer feedback that help shape regional strategy, category growth, and business priorities.

o   Maintain organized pipeline management and forecasting through CRM and sales management tools.

Who You Are

o   Strategic, commercially minded, and highly relationship-driven.

o   Comfortable operating in complex, project-based sales environments with multiple stakeholders and long sales cycles.

o   An influential communicator with strong presentation and networking abilities.

o   Skilled at developing business through both proactive outreach and relationship cultivation.

o   Organized and self-directed, with the ability to manage competing priorities across a large regional territory.

o   Experienced navigating specification-driven sales and commercial procurement environments.

o   Motivated by regional growth, account development, and building long-term strategic partnerships.

What You’ll Bring

o   5+ years of experience in contract sales, commercial furnishings, specification sales, architectural products, hospitality sales, or related B2B industries.

o   Proven success managing strategic accounts and driving regional business development growth.

o   Experience working with hospitality groups, developers, procurement firms, contractors, distributors, architects, or commercial design firms.

o   Strong understanding of project-based sales cycles, specification influence, procurement processes, and value engineering conversations.

o   Experience managing large, multi-phase commercial or contract projects preferred.

o   Proficiency with CRM and pipeline management platforms such as HubSpot, Salesforce, or similar systems.

o   Ability to travel approximately 20–25% within assigned regional markets.

o   Strong communication, presentation, and relationship management skills.

Why Join Lumens?

As North America’s premier destination for design aficionados, architects, interior designers, and contract professionals, Lumens offers a curated assortment of modern lighting, furniture, and décor from more than 400 global design brands. Our mission is to inspire and connect the world with good design through exceptional products, expertise, and service.

Since 2021, Lumens has been part of Flos B&B Italia Group, a global leader in luxury furnishings and lighting united by the purpose: We design for a beautiful life.

Commitments

People are at the heart of our business. We strive for an empowering and positive culture and working environment for our people. Therefore, creating a strong, diverse and inclusive team is essential for Lumens. For us, your expertise and motivation matter most. 

Benefits:

·         Comprehensive health benefits

·         401k with company match

·         3 weeks of annual paid time off

Reporting to: Contract Sales Manager

The Opportunity:

Lumens is a leader in modern lighting, furnishings, and décor, serving residential, trade, and contract design professionals across North America. 

This role is responsible for developing and expanding relationships within the hospitality, multi-family, procurement, corporate, and commercial design sectors while leading regional contract sales strategy and account development initiatives. The Regional Contract Sales Lead will own some of the region’s largest and highest-opportunity contract accounts, guiding projects from early-stage specification through procurement and final sale.

Success in this role requires a highly strategic and relationship-driven sales professional with strong commercial instincts, industry presence, and the ability to influence stakeholders across ownership groups, procurement teams, developers, design firms, contractors, and distribution partners. This is a quota-carrying role responsible for regional contract growth, account penetration, and strategic business development.

The ideal candidate brings experience navigating complex project sales cycles, securing product specifications, developing regional partnerships, and identifying opportunities to grow Lumens’ presence across lighting, furniture, and commercial furnishing categories. This role combines proactive business development, regional market engagement, and high-level account management with the support of an internal contract sales team.

Compensation:

·         Total target compensation is $130,000 - $150,000

Location:

·         Remote – Dallas, Texas

What You’ll Do

Regional Strategy & Business Development

o   Develop and execute a region-specific growth strategy focused on expanding Lumens’ contract and commercial business.

o   Identify and pursue new business opportunities across hospitality, multi-family, procurement, corporate, and commercial sectors.

o   Conduct ongoing market research and competitive analysis to identify high-opportunity accounts, emerging projects, and strategic partnerships.

o   Build relationships with key commercial stakeholders including ownership groups, developers, procurement firms, hospitality operators, contractors, commercial specifiers, and distribution partners within the region.

o   Maintain an active in-market presence through regional travel, client meetings, presentations, networking events, trade events, and industry engagement.

o   Represent the Lumens brand and contract capabilities within the commercial design and procurement community.

Strategic Account Management

o   Own and grow strategic regional contract accounts while developing long-term client partnerships.

o   Lead projects through the full sales lifecycle, from early-stage opportunity development and specification through procurement and fulfillment.

o   Influence fixture schedules, product selections, and sourcing strategies to help secure project specifications.

o   Partner with clients on value engineering solutions, budget alignment, and product alternatives while protecting project intent and sales opportunity.

o   Develop account penetration strategies that increase share of wallet across lighting, furniture, and décor categories.

o   Maintain strong relationships with key stakeholders across multiple levels of client organizations.

Sales Leadership & Collaboration

o   Carry responsibility for regional contract sales performance, strategic account growth, and quota attainment.

o   Partner closely with the internal contract sales support team to ensure seamless project execution, responsiveness, and client communication.

o   Collaborate cross-functionally with Customer Operations, Fulfillment, Finance, Product, and Sales leadership teams to support project success.

o   Provide market intelligence and customer feedback that help shape regional strategy, category growth, and business priorities.

o   Maintain organized pipeline management and forecasting through CRM and sales management tools.

Who You Are

o   Strategic, commercially minded, and highly relationship-driven.

o   Comfortable operating in complex, project-based sales environments with multiple stakeholders and long sales cycles.

o   An influential communicator with strong presentation and networking abilities.

o   Skilled at developing business through both proactive outreach and relationship cultivation.

o   Organized and self-directed, with the ability to manage competing priorities across a large regional territory.

o   Experienced navigating specification-driven sales and commercial procurement environments.

o   Motivated by regional growth, account development, and building long-term strategic partnerships.

What You’ll Bring

o   5+ years of experience in contract sales, commercial furnishings, specification sales, architectural products, hospitality sales, or related B2B industries.

o   Proven success managing strategic accounts and driving regional business development growth.

o   Experience working with hospitality groups, developers, procurement firms, contractors, distributors, architects, or commercial design firms.

o   Strong understanding of project-based sales cycles, specification influence, procurement processes, and value engineering conversations.

o   Experience managing large, multi-phase commercial or contract projects preferred.

o   Proficiency with CRM and pipeline management platforms such as HubSpot, Salesforce, or similar systems.

o   Ability to travel approximately 20–25% within assigned regional markets.

o   Strong communication, presentation, and relationship management skills.

Why Join Lumens?

As North America’s premier destination for design aficionados, architects, interior designers, and contract professionals, Lumens offers a curated assortment of modern lighting, furniture, and décor from more than 400 global design brands. Our mission is to inspire and connect the world with good design through exceptional products, expertise, and service.

Since 2021, Lumens has been part of Flos B&B Italia Group, a global leader in luxury furnishings and lighting united by the purpose: We design for a beautiful life.

Commitments

People are at the heart of our business. We strive for an empowering and positive culture and working environment for our people. Therefore, creating a strong, diverse and inclusive team is essential for Lumens. For us, your expertise and motivation matter most. 

Benefits:

·         Comprehensive health benefits

·         401k with company match

·         3 weeks of annual paid time off

Reporting to: Gallery Manager

The Opportunity:

Lumens is a leader in luxury home furnishings, lighting, and décor, serving the residential, trade, and contract design sectors. 

As a key member of the Gallery team, you will cultivate client relationships, guide customers through the Lumens assortment and Gallery experience, and contribute directly to sales growth generated through the showroom. This role is both client-facing and sales-oriented, balancing relationship development and pipeline management with maintaining the elevated hospitality and presentation standards of the Gallery.

This is an ideal opportunity for someone who thrives in luxury retail, showroom sales, hospitality, or design-focused environments and wants to grow within a consultative sales organization centered around exceptional design and service.

Compensation:

·         Total target compensation is $80k - $90k

Location:

Lumens San Francisco Design Gallery — 724 Battery Street, San Francisco, CA

What You’ll Do

Client Engagement & Sales

o   Welcome and engage designers, architects, homeowners, and trade professionals with warmth, professionalism, and confidence.

o   Guide clients through the Gallery experience, introducing featured brands, collections, designers, and product categories.

o   Build and nurture client relationships that drive repeat engagement and long-term sales opportunities.

o   Qualify walk-in and appointment-based customers to identify project scope, timeline, and sales potential.

o   Own and manage a pipeline of Gallery-generated opportunities through proactive follow-up and relationship management.

o   Support the sales process from initial consultation through product recommendations, quoting, order placement, follow-up, and delivery coordination.

o   Coordinate proactively with Customer Operations and fulfillment teams to ensure a seamless client experience from initial consultation through delivery

o   Collaborate closely with the regional sales team to transition or co-manage opportunities as projects evolve.

o   Utilize CRM tools to maintain organized client records, track activity, and prioritize outreach.

o   Contribute to Gallery sales goals, client engagement metrics, and team performance objectives.

Gallery Experience & Hospitality

o   Maintain exceptional hospitality standards that reflect the Lumens brand and client experience.

o   Ensure the Gallery remains visually polished, organized, and presentation-ready at all times.

o   Support appointment coordination and help create seamless experiences for client meetings and consultations.

o   Assist with Gallery events, designer programming, brand activations, and community engagement initiatives.

o   Support visual merchandising updates, sample organization, and showroom presentation standards.

o   Coordinate light operational responsibilities that contribute to the overall client and team experience within the Gallery.

Collaboration & Operations

o   Partner closely with the Gallery team and regional sales organization to support shared business goals.

o   Maintain strong communication across teams regarding client activity, appointments, follow-ups, and project opportunities.

o   Assist with Gallery scheduling, client coordination, and sales support activities as needed.

o   Contribute ideas and feedback that enhance the client experience, Gallery operations, and overall business performance.

Who You Are

• Passionate about design, interiors, architecture, and creating exceptional client experiences.
• A polished communicator with a hospitality-first mindset and strong interpersonal instincts.
• Confident initiating sales conversations and building relationships naturally.
• Organized, proactive, and highly responsive with strong follow-through.
• Comfortable balancing consultative selling with operational and experiential responsibilities.
• Energized by relationship-building, design storytelling, and commercial results.
• Collaborative, adaptable, and comfortable working in a fast-paced, client-facing environment.
• Motivated to grow within luxury design sales and relationship management.

What You’ll Bring

o   2+ years of experience in luxury retail, showroom sales, hospitality, client advisory, or design-focused environments.

o   Proven ability to build client relationships and contribute to sales performance.

o   Strong written and verbal communication skills with a polished, professional presence.

o   Experience using CRM platforms and Microsoft Office tools.

o   Interest in or familiarity with luxury furnishings, lighting, interiors, or architecture preferred.

o   Comfortable working occasional evenings or events as needed.

o   Ability to lift and move materials or boxes up to 25 pounds.

Why Join Lumens?

As North America’s premier destination for design aficionados, architects, interior designers, and contract professionals, Lumens offers a curated assortment of modern lighting, furniture, and décor from more than 400 global design brands. Our mission is to inspire and connect the world with good design through exceptional products, expertise, and service.

The Lumens San Francisco Design Gallery serves as a hub for discovery, collaboration, and creative exchange — bringing together design professionals, brands, and clients within a hospitality-driven showroom environment rooted in inspiration and concierge-level service.

Since 2021, Lumens has been part of Flos B&B Italia Group, a global leader in luxury furnishings and lighting united by the purpose: We design for a beautiful life.

Commitments

People are at the heart of our business. We strive for an empowering and positive culture and working environment for our people. Therefore, creating a strong, diverse and inclusive team is essential for Lumens. For us, your expertise and motivation matter most. 

Benefits:

·         Comprehensive health benefits

·         401k with company match

·         3 weeks of annual paid time off

Reporting to: Director of Sales Operations

The Opportunity:

Lumens is a leader in luxury home furnishings, lighting, and décor, serving the residential, trade, and contract design sectors. 

This role will play a key part in the ongoing optimization and management of our CRM platform, HubSpot, while also helping build and support the training, onboarding, and sales process infrastructure needed to scale a growing sales team.

The ideal candidate is highly organized, comfortable working cross-functionally, and enjoys improving systems, processes, and user experience. This is not a software development role, but rather an operational role focused on helping the sales organization work more effectively through strong systems management, documentation, training, and process support.

This position reports to the Director of Sales Operations and will work closely with Sales Leadership, Product, and Development teams.

Compensation:

·         $85,000 - $100,000

Location:

·         Sacramento, CA / Hybrid Remote for right candidate

What You’ll Do

CRM Operations & Optimization

o   Support the implementation, ongoing optimization, and day-to-day administration of HubSpot CRM

o   Maintain dashboards, reports, workflows, and user-facing CRM configurations

o   Assist with field management, page layouts, process updates, and overall system organization

o   Partner with Product and Development teams on CRM-related enhancements and integrations

o   Drive CRM adoption and consistent usage across the sales organization

o   Maintain data quality and support territory/account management processes

o   Identify opportunities to improve workflows, visibility, and operational efficiency

Sales Enablement & Training Support

o   Build and maintain onboarding materials, SOPs, playbooks, and process documentation

o   Coordinate and support ongoing sales training initiatives

o   Facilitate training sessions and support rollout of new tools and processes

o   Manage and maintain learning and enablement resources

o   Partner with Sales Managers to document and standardize best practices

o   Support communication and change management efforts related to sales processes and systems

What You’ll Bring

o   Experience working within a CRM platform (HubSpot Required)

o   2–5 years of experience in Sales Operations, CRM Administration, Sales Enablement, or a related operational role

o   Strong organizational and project management skills

o   Comfortable working across multiple teams and managing competing priorities

o   Strong written and verbal communication skills

o   Process-minded with strong attention to detail

o   Comfortable operating in a growing and evolving environment

o   Experience creating documentation, SOPs, or training materials

What Success Looks Like

o   Sales teams are effectively utilizing CRM tools and processes

o   Reporting and dashboards provide reliable operational visibility

o   Onboarding and training processes are standardized and scalable

o   Sales workflows are clearly documented and consistently followed

o   Operational friction is reduced as the organization grows

Why Join Lumens?

As North America’s premier destination for design aficionados, architects, interior designers, and contract professionals, Lumens offers a curated assortment of modern lighting, furniture, and décor from more than 400 global design brands. Our mission is to inspire and connect the world with good design through exceptional products, expertise, and service.

Since 2021, Lumens has been part of Flos B&B Italia Group, a global leader in luxury furnishings and lighting united by the purpose: We design for a beautiful life.

Commitments

People are at the heart of our business. We strive for an empowering and positive culture and working environment for our people. Therefore, creating a strong, diverse and inclusive team is essential for Lumens. For us, your expertise and motivation matter most. 

Benefits:

·         Comprehensive health benefits

·         401k with company match

·         3 weeks of annual paid time off